Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
Price: $19.67 FREE for Members
Type: eBook
Released: 2005
Publisher: New Riders Press
Page Count: 216
Format: pdf
Language: English
ISBN-10: 0321344758
ISBN-13: 9780321344755
User Rating: 5.0000 out of 5 Stars! (9 Votes)

Yesterday's Web looked far different from today's Web, and tomorrow's Web will look more different still. Amidst all of this change, however, one aspect of Web use remains the same: The sites that offer the best, easiest, most intuitive experience are the ones people visit again and again. To ensure that your sites provide that experience, this guide from usability guru Krug distills his years of on-the-job experience into a practical primer on the do's and don'ts of good Web design. The second edition of this classic adds three new chapters that explain why people really leave Web sites, how to make sites usable and accessible, and the art of surviving executive design whims, plus a new preface and updated recommended reading.--From publisher description.

R. Carson | 5 out of 5 Stars!
14/07/2009

I’ve been working in the web industry for over 5 years now, and pretty much thought I had it all figured out, as far as usability is concerned.

Wow, was I wrong. Reading Krug’s book opened up my eyes to several important aspects of web usability that I had overlooked. I especially found the section on user testing useful.

This is one of the best investments you can make for your career!

Meryl K. Evans | 5 out of 5 Stars!
06/11/2007

When we design Web sites, we often overlook the simplest things because we’re too wrapped up in the design. After working on Web sites for a while, some of us have slowly moved away from what we know is usable to adding or removing elements that may enhance the `look’ – and also break a site’s usability.

Steer back on track with the new edition of Krug’s highly referenced book. Novice, intermediate, expert. No matter where you are on the scale, the book provides value to everyone – even managers, testers and project managers. Management likes to get their hands a little dirty when it comes to Web design projects and sharing this book may make the team’s life easier.

Anyone involved with Web design or usability will recognize most, if not all, of the concepts covered in the book. What makes Don’t Make Me Think usable is that it’s a great checklist to ensure you’ve covered all the basics.

Krug provides many before and after examples to show how a few changes can enhance a Web site’s usability. The illustrations reinforce the concepts covered as well as how visitors use and read a Web site.

As for the differences between the first and second editions, the second addition has three new chapters while usability testing shrinks from two chapters to one and with good reason.

The testing chapter breaks down the testing process into digestible steps; complete with a script between the tester (user) and the person watching the tester. Too often, we’ve seen testing get mangled or ignored. With this chapter, teams might find themselves empowered and eager to do testing.

The chapter on “Usability as common courtesy” explores how a site can make or break the “reservoir of goodwill” as Krug puts it. We arrive at a Web site with some goodwill and depending on how well the site meets or misses our needs; the goodwill level goes up or down. It may only take one mistake to propel visitors to flee.

Another new and short chapter is “Accessibility, Cascading Style Sheets and you.” Krug captures what developers and designers hear when it comes to accessibility and addresses what they fear. He lists five things designers and developers can do make a site accessible without a lot of effort.

Finally, the book closes with “Help! My boss wants me to…” Krug has received plenty emails and questions on the topic to identify two questions that repeatedly come up. He provides email examples for free re-use, so no one has to explain it to the boss.

It only takes about two hours or a plane trip to read. The writing is conversational, clear and packs a punch with a dash of humor thrown in. Reading the book is not much different than reading fiction because it flows well and the information sinks in without much effort.

If you get this book and have the 1st edition, I recommend keeping both. You might find helpful stuff in the original material not found in the new edition.

Danny Diaz | 5 out of 5 Stars!
19/08/2007

  I usually don't make time to do reviews (mainly because with kids you rarely have time just to read).But this was a great book on web design usability.I read it in about 3-4 days and it provided such a great approach to web design usability with so little effort that anybody doing any kind of web development needs to have this book on their shelf.Most of it is common sense ... but you don't realize it until after you read it.Once you read some of the chapters you kind of say to yourself ... "DUH! Why didn't I think of that before!"I wish all software development books could be written in such a fashion.You'll do yourself good by getting this book and reading it if you're a web developer.

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